“Mobile devices in museum environments – Lessons learned in the CHESS project“
Maria Roussou, Assistant Professor in Interactive Systems at National and Kapodistrian University of Athens, Greece, is an expert in digital services for museums. She shared her lessons learned during the project CHESS in an online session with the BalticMuseums team. Holding a Masters degree in IT and a Master degree in Fine arts (focus on digital arts), Maria has long both scientific and practioner experience with virtual reality, digital devices and storytelling methods in museum environments. She has been involved in the CHESS project with among others Acropolis in Athens, developing IT aided tours using storytelling on mobile devices (http://www.chessexperience.eu/). Furthermore, she is active in the current follow-up project, titled EMOTIVE https://www.emotiveproject.eu/
In her presentation, she speaks about the major conclusions taken from intense user research around customized storytelling using mobile devices, you will find a wealth of insights and recommendations. This is followed by a Q & A session.
Thanks a lot Maria, for sharing your insights with us!
Additional video material provided by Maria Roussou:
- The CHESS Experience promo video: https://youtu.be/fZRiE7VR-xw
- An excerpt from the UX evaluation of the CHESS experience at the Acropolis Museum: https://youtu.be/v26X8mCGVKg
- An example of a production on the mobile device: https://youtu.be/_LXa4HC8S5A
Links to articles of Maria Roussou:
A very good summary of the findings customizing tours based on stories around the museum objects is to be found in this article:
Roussou, M., & Katifori, A. (2018). Flow, Staging, Wayfinding, Personalization: Evaluating User Experience with Mobile Museum Narratives. Multimodal Technologies and Interaction, 2(2), 32. http://doi.org/10.3390/mti2020032
A paper regarding the CHESS project’s work at the Cite del’Espace in France is published here:
Rennick-Egglestone, S. J., Brundell, P., Koleva, B., Benford, S., Roussou, M., & Chaffardon, C. (2016). Families and mobile devices in museums: designing for integrated experiences. ACM Journal on Computing and Cultural Heritage (JOCCH), 9(2), Article #11. http://doi.org/10.1145/2891416
BalticMuseums Xchange is our series of webinars to foster the exchange of the BalticMuseums project team with experts and projects around gamification, app development and more for touristic attractions. This recording was made of the online session on 19 October 2018.